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Support

Get help with PERCARIS.

Use this page for installation, activation, licensing, billing, product questions, or enterprise inquiries.

Support topics

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Installation and setup
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License activation
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Billing and subscriptions
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Product troubleshooting
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Enterprise licensing

Messages are read by the PERCARIS team. Expect a personal reply within a few business days — not an instant chatbot. You can also email support@percaris.com.

Support FAQ

PERCARIS runs on Windows desktop computers. Mobile devices are not supported.
PERCARIS is a monthly or annual subscription licensed per Windows desktop. After purchase, your Lemon Squeezy receipt email includes your license key and installer download. To move a license to another computer, deactivate the old computer in Settings first.
Your card or bank statement will show the charge as LEMSQZY* PERCARIS (some banks shorten it). Lemon Squeezy is our authorized reseller and merchant of record for Percaris LLC, so it processes the payment and sends your receipt. Questions about a charge? Email support@percaris.com.