Refund Policy

This policy explains how cancellations and refunds work for PERCARIS subscriptions. PERCARIS is sold by Percaris LLC. Payments are processed by Lemon Squeezy, our merchant of record, so charges appear on your card statement as LEMSQZY* PERCARIS.

Subscriptions

PERCARIS is a monthly or annual software subscription (Personal, Power, Small Business, or Enterprise). Your subscription renews automatically at the end of each billing period until you cancel.

Cancelling

You can cancel anytime from the Lemon Squeezy customer portal at percaris.lemonsqueezy.com/billing, or by emailing support@percaris.com. Cancellation stops future renewals. You keep access through the end of the billing period you have already paid for.

Refund requests

If PERCARIS isn’t right for you, contact support@percaris.com within 14 days of a charge and include the email address used at checkout and your order number. Approved refunds are issued by Lemon Squeezy to your original payment method and the related license is deactivated. Charges older than 14 days are generally not refundable, except where required by law.

Duplicate or mistaken charges

If you were charged twice or purchased the wrong plan, email support@percaris.com and we will refund the duplicate charge or help you move to the correct plan.

Your rights

Nothing in this policy limits any rights you have under applicable consumer protection law.

Contact

Questions about billing or refunds: support@percaris.com.